Privacy Policy

Last updated: 30 June 2026

This Privacy Policy explains how [COMPANY LEGAL NAME] ("FinvestMart", "we", "us") collects, uses, shares, and protects your personal data when you use our website and services. We are committed to handling your information responsibly and in line with India's Digital Personal Data Protection Act, 2023 (the "DPDP Act").

1. Who we are

FinvestMart is operated by [COMPANY LEGAL NAME], registered at [REGISTERED ADDRESS]. We act as the Data Fiduciary responsible for the personal data described in this policy. For privacy questions, contact our Grievance Officer (see Section 11).

2. What we collect

We collect only what we need to serve you:

• Account details — your name, email, phone number, and city when you create an account.
• Enquiry & application details — the products you ask about and information you share so an advisor can assist you (for example vehicle, loan, or coverage details).
• Policies you add — when you save an existing policy or loan, the insurer/lender, policy or loan number, premium, renewal date, and any document you choose to upload.
• Rewards & referrals — your coin balance, redemptions, referral links, and (where required by tax law) your PAN for high-value rewards.
• Technical data — limited information such as your IP address and basic device data, used for security and to prevent abuse.

3. Why we use your data, and our legal basis

We process your personal data on the basis of your consent, which you provide when you create an account, and to deliver the services you request. We use it to:

• create and manage your account and dashboard;
• connect you with an advisor and process your enquiries and applications;
• store the policies and documents you add, and send you renewal and payment reminders;
• operate the rewards and referral programme;
• keep our service secure and prevent fraud or misuse;
• send you offers and updates — only if you have opted in to marketing.

4. Who we share it with

We do not sell your personal data. We share it only as needed to provide the service:

• Our advisors and team, who handle your enquiries and applications;
• Insurers, lenders, and financial institutions, where you ask us to help you apply for or service a product;
• Channel partners, only where a partner referred you and only to the extent needed to assist you;
• Service providers who help us run the platform (such as email and hosting), under appropriate confidentiality obligations.

We may also disclose data where required by law or by a regulator.

5. How long we keep it

We keep your personal data only as long as needed for the purposes above, or as required by applicable law (financial and tax records may need to be retained for a statutory period even after you stop using the service). When data is no longer required, we delete or anonymise it.

6. How we protect it

Your password is stored only in an irreversible encrypted (hashed) form. Documents you upload are stored privately and can be accessed only by you and authorised FinvestMart staff through a login-protected system — they are never exposed as public files. We apply reasonable technical and organisational safeguards, though no method of transmission or storage is completely secure.

7. Your rights

Under the DPDP Act you have the right to:

• Access a summary of the personal data we hold about you;
• Correct or update inaccurate or incomplete data;
• Erase your data, subject to any legal retention requirements;
• Withdraw consent at any time (this won't affect processing already carried out);
• Nominate another person to exercise your rights in case of death or incapacity;
• Grievance redressal — raise a concern with our Grievance Officer, and escalate to the Data Protection Board of India if unresolved.

You can exercise most of these rights from the Privacy & your data section of your account, or by contacting our Grievance Officer.

8. Marketing communications

We send promotional messages only if you have opted in. You can opt out at any time from your account settings or via the unsubscribe option in our emails. You will still receive essential service messages (such as renewal reminders and security notices).

9. Cookies and local storage

We use your browser's local storage to keep you signed in. We do not use third-party advertising trackers.

10. Children

Our services are intended for individuals aged 18 and above. We do not knowingly collect the personal data of children without verifiable parental consent.

11. Contact & Grievance Officer

For any privacy questions or to exercise your rights, contact our Grievance Officer:

• Name: [GRIEVANCE OFFICER NAME]
• Email: [grievance@finvestmart.com]
• Phone: [CONTACT NUMBER]
• Address: [REGISTERED ADDRESS]

12. Changes to this policy

We may update this policy from time to time. We'll post the new version here with a revised "last updated" date, and where changes are significant we'll let you know.